AI-Native Solutions Platform · Live in production
Whatever Your Cup of TEA, We Brew IT · Enhancing Teams — Not Replacing Them
AI that knows every rule it follows. Human in the loop where it matters.
Care isn’t protocol. It’s accountability and agency — things only humans can hold. We build the infrastructure so they can hold them fully.
InfiniTEA OS automates compliance workflows for regulated industries — healthcare, financial advisory, and beyond — while keeping humans in control of every decision that carries legal weight.
Which story are you here for?
For care operatorsTake the compliance tax off your shoulders.Live at Cristina Home today — BC RCR encoded, deadlines never missed, evidence always ready.Your storyFor technical evaluatorsInspect the governance architecture.Deterministic rule execution, hash-chained audit log, agents that testify — humans who decide.The architectureFor investorsSee the market no one is serving.A $5B market by 2034, an unserved operator tier, and the O2O thesis that inverts the data moat.The numbers01 · For care operators
Regulated industries pay a compliance tax.
Every regulated business — care homes, financial advisors, clinics, law firms — spends 15–30% of its operating capacity on compliance overhead. Not value creation. Not client service. Overhead.
The window for filing a Critical Incident Report in BC residential care. Missed = regulatory violation.
A solo financial advisor’s billable time lost to KYC forms, compliance filings, and CE tracking every year.
Record retention requirement under CIRO. No tooling to enforce it. No alert when records age out.
Existing CRMs and compliance checklists that actively enforce rules and document why each decision was made.
Small care home operators are jack-of-all-trades, master of none. They aren’t compliance specialists, HR managers, financial controllers, or IT admins — they’re all of those, by necessity.
But there’s one thing they’ve truly mastered: being the bridge for people who can’t advocate for themselves. Every hour spent on compliance paperwork, staffing schedules, CARF prep, and incident documentation is an hour stolen from that work — the reason they got into this in the first place.
CHAI takes the jack-of-all-trades burden off their shoulders so they can master the one trade that actually matters.
We encoded BC’s Residential Care Regulation — all of it — into 1,051 machine-enforceable rules. Eight AI agents run them 24 hours a day at Cristina Home, our BC-licensed care facility in Surrey. The compliance binder still exists. The agents just never miss a deadline.
02 · For technical evaluators
Slack moves messages.
InfiniTEA moves governed artifacts.
The compliance structure is the same across industries — know your subject, document every action, report incidents, track credentials, retain records. InfiniTEA OS encodes that structure once and swaps the domain layer. It operates below the communication and project-management stack, so compliance evidence exists regardless of what tools sit above it.
~70% PLATFORM CODE REUSED PER NEW VERTICAL — ONLY THE RULE SET AND DOMAIN AGENTS CHANGE
Every event written to the substrate carries a SHA-256 hash of its content chained to the previous event for that entity. Any tampering, deletion, or retroactive insertion breaks the hash sequence and is immediately detectable. Audit records are append-only — corrections are recorded as new events, never as edits to prior ones. Fully implemented and independently verifiable, not aspirational.
Agents testify. Humans make the final call.
Seven agents, each owning a compliance domain, plus the Resident Voice dignity-gate overlay. Every agent has an explicit mandate, a trigger condition, and per-action autonomy tiers.
The pulses you see are the real control flow: observations travel inward to the council, where deliberation happens and humans hold the decisions that carry legal weight. Nothing flows the other way.
| Platform | Designed for | Fails in regulated contexts because | The gap |
|---|---|---|---|
| Slack | Fast team communication, channel-based coordination | “Did you review the care plan?” is a message, not a compliance record. No audit trail, no evidence layer, no regulatory encoding. | Coordination without evidence |
| Monday.com | Task tracking, project boards, workflow automation | Checking “complete” on a task does not prove the task met regulatory requirements. A checkbox is not a SIP. Compliance theater is indistinguishable from compliance. | Completion without verification |
| HubSpot | CRM, commercial pipeline, customer lifecycle | A CIRO suitability requirement is not a CRM deal stage. A resident’s care plan review is not a customer touchpoint. Rights-bearing relationships require governance infrastructure, not sales infrastructure. | Commercial model applied to governed relationships |
| InfiniTEA | Regulated-industry governance — compliance evidence, audit trails, deterministic rule execution | Not applicable. Built for this layer. | Evidence + verification + governance |
InfiniTEA does not replace Slack or Monday. Your team still communicates. Projects still get tracked. What changes: the compliance evidence layer exists independently of those tools — encoded in rules, executed deterministically, chained in a hash-verified audit trail. Regulated industries need both layers. Most only have one.
Financial reconciliation, CLBC contract ledger, receipt matching. Daily cron.
AUTO: classify · QUEUE: write_ledger
CIR dual-stream reporting (Fraser Health + CLBC). 24-hour clock. Immediate trigger.
AUTO: classify, draft · ALERT: submit, notify_family
ISPs, daily documentation, medications, nutrition, behavior support plans.
AUTO: document, flag_pattern · QUEUE: modify_isp
Coverage scheduling, handoffs, staffing ratios under BC RCR s.40. 2–3x daily.
AUTO: fill_routine · QUEUE: reassign · ALERT: approve_overtime
Inspection deadlines, CLBC reports, IPC, CQI. On-demand + deadline cron.
AUTO: track_deadline, draft_response · ALERT: submit
Training certs, First Aid, Criminal Records, payroll compliance, WorkSafeBC. 2x/month.
AUTO: flag_expiry, update_record · QUEUE: modify_staff_file
Maintenance tickets, fire safety, vehicle, emergency prep. RCR s.86. Event-driven.
AUTO: schedule, work_order · QUEUE: approve_expenditure
Graph subgraph per resident. Preference enforcement, dignity of risk gate, documentation completeness.
Triggered on graph edge collision — not a persistent session
In alpha, much of the cross-vertical facilitation runs on AI inference — the system reasons through edge cases, novel scenarios, and undocumented operator requirements in real time. Full production means something different: the governance rules are fully encoded, the DUMBER protocol is established per domain, and the system operates deterministically.
Not “AI figures it out” — but deterministically-dynamic software where rules are encoded explicitly and updated as regulations change. The inference layer remains for judgment calls that require human escalation. Everything that can be made deterministic, is.
03 · For investors
A $5 billion market.
One tier left unserved.
One decade to own it all.
The North American regulated care software market reaches $5 billion by 2034*(up from $1.75B in 2024). Existing platforms have consolidated around the high-volume tiers. The sub-10-bed operator — DD homes, group homes, supported living — remains structurally underserved. That is the entry point, not the ceiling.
No funded company has built AI-native compliance and operations software for the sub-10-bed DD/group home tier regulated under Medicaid HCBS and provincial equivalents. That is the gap InfiniTEA occupies first.
The strategy is deliberate. Small operators are the fastest path to building the O2O governance infrastructure — the hash-chained audit trail, the governed ecosystem, the deterministic rule execution. Once that infrastructure is the substrate small operators run on, it becomes the layer the large platforms need to connect to. The data moat inverts: InfiniTEA has the governed records, the verified credentials, the regulatory portal access. The incumbents have legacy architecture that was never designed for this.
The $5B is the long-term care software market. Add financial advisory compliance (FHAI), construction governance (Trades), community fundraising, and the personal governance layer (PRTF) — the regulated operator economy is the full addressable market. The beachhead is the sub-10-bed operator. The endgame is the platform that replaces them all.
Agent missions dispatched since system launch
Missions completed with verified SIP
Automated tests across the platform
Compliance rules encoded across 56 YAML files
Regulatory frameworks encoded (BC RCR, PIPA, WorkSafeBC, PIPEDA)
Domain agents per vertical with departmental scope locks
O2O — Operator-to-Operator.A governed exchange between two independent regulated operators — each maintaining their own InfiniTEA compliance instance — where the ecosystem manages the handoff: verifying credentials, enforcing boundary rules, and producing a shared audit trail without either operator’s private data crossing the boundary uncontrolled. The exchange is factually complete on both ends: not just technically connected, but semantically whole.
MCP connects tools. O2O governs exchanges. A technically complete integration moves data from A to B. A factually complete integration ensures the receiving party has everything they need to act on it with confidence — credentials verified, boundaries enforced, audit trail intact.
A licensed contractor entering a CHAI facility — their WorkSafeBC certification verified, care schedule respected, infection control protocols acknowledged. A financial advisor requesting DTC certification — clinical evidence surfaced from the resident’s care record, PHI de-identified at the boundary. Each operator keeps their own instance. The ecosystem handles the rest.
Long arc — the properties that make smart contracts valuable (deterministic execution, tamper-evident records, verifiable handoffs) O2O provides on encoded regulations, not cryptographic primitives. The regulated industries that will never adopt blockchain already have the underlying infrastructure — they just don’t know it yet.
| Partner | What they do | The play |
|---|---|---|
| CLBC ★ | BC community living non-profit overseeing service providers across BC; analysts carry large caseloads with fragmented visibility. | O2O: operators adopt InfiniTEA; CLBC analysts get a governed portal aggregating ISP status, incident flags, and compliance posture across every operator. Each operator the network gains increases the portal’s value. CLBC becomes a distribution channel. |
| Liability insurers ★ | Care-sector liability underwriters; professional liability for paraprofessionals; event-cancellation coverage. | Underwriting: blast-radius coverage is auditable and quantified, so covered facilities qualify for premium reductions — the failure surface is observable in real time, not reconstructed after the fact. |
| Provincial funders / MoH ★ | BC Ministry of Health, provincial health authorities, Ministry of Education (special-ed envelope). Currently audit operators one-by-one. | Point-service: a province-wide compliance infrastructure contract captures 1–3% of segment spend — $5–21B/yr North America. |
| ShiftCare | Scheduling + care management for community providers. | Gap: BC RCR compliance layer + small-operator tier. |
| Humi | Canadian HR + payroll for SMB and care employers. | Gap: care-sector cert tracking + WorkSafeBC gates. |
| PointClickCare | Dominant enterprise LTC platform (100+ beds). | Gap: no small-operator tier; no governed AI inference layer. B2B licensing candidate. |
* NovaOne Advisor, North American Long-Term Care Software Market Report, 2024. $1.75B (2024) → $5B (2034). Multi-vertical TAM estimated; research ongoing.
04 · The platform
Same engine. Different rules.
Each vertical requires a new domain rule set, a new set of agents, and new entity types. The entire governance infrastructure carries over.The families and operators who need CHAI for care compliance are the same ones who fundraise for resident outings, hire licensed trades for renovations, and work with financial advisors navigating CIRO requirements. InfiniTEA is built for the whole ecosystem — not just one slice of it.
CARE & HOME ASSURATIVE INTEGRATIONS
Coverage of the BC RCR violation surface— 100% of BC RCR Schedule D (20/20 reportable-incident types); 10 of 14 violation categories fully covered, 4 partial with an explicit gap roadmap.
Time spent with the person served, not their file.
Explore CHAI →FINANCIAL & PERSONAL ADVOCACY AI
Coverage of the document-and-deadline failure surface— DTC certification windows, expired Powers of Attorney, RDSP contribution-eligibility gaps, FINTRAC retention, KYC + suitability + CE tracking for CIRO-registered advisors.
The same clinical documentation that governs daily care supports DTC certification — PHI de-identified at the boundary.
CONSTRUCTION & TRADES AI
Coverage of the WorkSafeBC + licensing-board violation surface— scaffold tag-out, hot-work permits, asbestos-discovery protocols, electrical lockout gates, certification expiry. Every regulatory failure that turns a project into a liability event.
Contractors in active care environments inherit facility protocols — WorkSafeBC compliance on the same infrastructure as BC RCR.
GOVERNED EVENT & FUNDRAISING AI
Coverage of the event-permit failure surface — BCLDB Special Event Permits, Fraser Health temporary food permits, municipal gaps, society-bylaw governance, CRA charitable-receipt errors. Pre-event approvals through post-event settlement.
The rules change by venue and municipality. The governance engine doesn’t.
Launch Fundraising →The CHAI substrate extends across the regulated-care continuum: LTC seniors residential, home-care & respite, adult day programs, and assistive-learning programs (K-12 special education). Granularity: 1,012 operational rules across 56 YAML corpora, 7 specialized agents. Coverage detail →
NA substrate TAM: ~$500B USD / $700B CAD per year. Canada $48–50B (LTC $28.5B CIHI + home-care/respite $7.3B + special-ed $10–14B + ADP ~$0.2B). US $474B (LTC $200B + home-care $151.7B + special-ed $115B + ADP $7.5B). Province- / state-level Ministry-of-Health point-service capture (1–3%): $5–21B/yr. The US LTC software ring ($2.41–4.11B) is the floor, not the ceiling.
Fundraising milestone: a full non-profit charitable platform — governed cross-jurisdictional operations for mission teams navigating foreign NGO registration, import permits, and local governance traditions. The rule corpus changes by country. The infrastructure doesn’t.
Our Philosophy
Enhance your team. Don’t replace them.
“Like an excellent cup of tea — we provision the cognitive prosthesis and environment required for you to operate at your highest self.”
“We provide what insurance companies are supposed to but don’t facilitate — peace of mind, and the evidence to secure it.”
“We strive to automate the mundane processes burdening humans to become machines — via Agentically-Facilitated Agency, Presence, and Purpose — for what truly makes us human.”
05 · About
Built from inside a care home. Not from the outside looking in.
Adrian Ingco runs Cristina Home, a licensed community care facility in British Columbia. He built CHAI because he lives the compliance pain daily — the 24-hour incident reporting windows, the multi-regulator filing requirements, the staff credential tracking that never ends.
With 15+ years across technology integration, resource management, and person-centered care, Adrian saw that the compliance burden was not just inefficient — it was actively pulling operators away from the people they serve.
“The infrastructure exists to serve the person, not the other way around. When the system does its job, the human in the room can do theirs.”
InfiniTEA is the result: tools that feel like cognitive extensions, amplifying what makes operators most human rather than adding burden. BREW solutions that fill your cup of TEA.
Small care home operators are jack-of-all-trades, master of none — other than their own ability to be a bridge for those that can’t. Every hour they spend on compliance paperwork, staffing schedules, CARF prep, and incident documentation is an hour stolen from the relational work — the reason they got into this in the first place.
Mission
Enhance human agency and improve organizational efficiency by creating tools that feel like cognitive extensions — amplifying what makes us most human, not adding burden.
Vision
A world where regulated operators spend their capacity on the people they serve — not on proving they served them correctly.
Work with us
Let’s move compliance overhead off the balance sheet.
We’re looking for pilot partners in regulated care and financial advisory, and strategic investors who want a position in compliance infrastructure before it becomes obvious.
The only Agentically-Serviced Solutions ‘Brewery’ where your ‘Cup of Tea’ fills itself.
Compliance-as-Code · Live at Cristina Home, BC · Accepting pilot partners