Compliance-as-Code Platform

AI that knows
every rule it follows.
Human in the loop
where it matters.

Care isn't protocol. It's accountability and agency — things only humans can hold. We build the infrastructure so they can hold them fully.

InfiniTEA OS automates compliance workflows for regulated industries — healthcare, financial advisory, and beyond — while keeping humans in control of every decision that carries legal weight.

For care operators CHAI — Residential Care BC-operating compliance substrate. Live at Cristina Home today, serving adults with developmental disabilities. See CHAI → For platform readers InfiniTEA — The Platform Compliance-as-code substrate across regulated verticals. The thesis, the architecture, the proof. Read the thesis ↓

Live operations dashboard →

CHAI Agents · Live

70%

Platform Reuse

Verticals Scoped

01 · The Problem

Regulated industries pay a compliance tax.

Every regulated business — care homes, financial advisors, clinics, law firms — spends 15–30% of its operating capacity on compliance overhead. Not value creation. Not client service. Overhead.

15%

A solo financial advisor's billable time lost to KYC forms, compliance filings, and CE tracking every year.

24h

The window for filing a Critical Incident Report in BC residential care. Missed = regulatory violation.

7yr

Record retention requirement for financial advisors under CIRO. No tooling to enforce it. No alert when records age out.

Existing CRMs and compliance checklists that actively enforce rules and document why each decision was made.

Small care home operators are jack-of-all-trades, master of none. They aren’t compliance specialists, HR managers, financial controllers, or IT admins — they’re all of those, by necessity.

But there’s one thing they’ve truly mastered: being the bridge for people who can’t advocate for themselves.

Every hour spent on compliance paperwork, staffing schedules, CARF prep, and incident documentation is an hour stolen from that work — the reason they got into this in the first place.

CHAI takes the jack-of-all-trades burden off their shoulders so they can master the one trade that actually matters.

InfiniTEA encodes the rules once. Every vertical inherits the discipline.

02 · The Story

How we know this is real.

Three moments. Each one changes what you think you’re looking at.

The Setup — What everyone already knows

Every care facility in BC runs on paper. Compliance is managed by human memory, binders, and hope. That’s not a criticism — it’s the industry standard.

The Break — What we actually built

We encoded BC’s Residential Care Regulation — all of it — into 1,051 machine-enforceable rules. Eight AI agents run them 24 hours a day at Cristina Home. The compliance binder still exists. The agents just never miss a deadline.

The Reveal — What it actually is

CHAI is one facility. InfiniTEA is what happens when every regulated sector — care, trades, small business, healthcare — gets the same substrate. The compliance debt across those sectors is identical. We just proved the model.

02b · The Gap

A $5 billion market.
One tier left unserved.
One decade to own it all.

The North American regulated care software market reaches $5 billion by 2034^* (up from $1.75B in 2024). Existing platforms have consolidated around the high-volume tiers. The sub-10-bed operator — DD homes, group homes, supported living — remains structurally underserved. That is the entry point, not the ceiling.

PointClickCare

Large nursing homes and hospital systems. Enterprise contracts, high-touch onboarding.

AlayaCare

Home care agencies. Scheduling and billing layer for distributed care workers.

ShareVision

SharePoint-era wrapper. Zero AI. Browser-based form routing for small operators with no better option.

No funded company has built AI-native compliance and operations software for the sub-10-bed DD/group home tier regulated under Medicaid HCBS and provincial equivalents. That is the gap InfiniTEA occupies first.

The strategy is deliberate. Small operators are the fastest path to building the O2O governance infrastructure — the hash-chained audit trail, the governed ecosystem, the deterministic rule execution. Once that infrastructure is the substrate small operators run on, it becomes the layer the large platforms need to connect to. The data moat inverts: InfiniTEA has the governed records, the verified credentials, the regulatory portal access. The incumbents have legacy architecture that was never designed for this.

The $5B is the long-term care software market. Add financial advisory compliance (FHAI), construction governance (Trades), community fundraising (Fundraising), and the personal governance layer (PRTF) — the regulated operator economy is the full addressable market. The beachhead is the sub-10-bed operator. The endgame is the platform that replaces them all.

^* NovaOne Advisor, North American Long-Term Care Software Market Report, 2024. $1.75B (2024) → $5B (2034). Multi-vertical TAM estimated; research ongoing.

Our Philosophy

Enhance your team. Don't replace them.

"The infrastructure exists to serve the person, not the other way around. When the system does its job, the human in the room can do theirs."

"Like an excellent cup of tea — we provision the cognitive prosthesis and environment required for you to operate at your highest self."

"We provide what insurance companies are supposed to but don't facilitate — peace of mind, and the evidence to secure it."

01b · Not Another Productivity Tool

Slack moves messages.
InfiniTEA moves governed artifacts.

The tools your team already uses are good at what they were built for. InfiniTEA operates at a different layer — below the communication and project management stack, ensuring compliance evidence exists regardless of what tools sit above it.

Platform	Designed for	Fails in regulated contexts because	The gap
Slack	Fast team communication, channel-based coordination	“Did you review the care plan?” is a message, not a compliance record. No audit trail, no evidence layer, no regulatory encoding.	Coordination without evidence
Monday.com	Task tracking, project boards, workflow automation	Checking “complete” on a task does not prove the task met regulatory requirements. A checkbox is not a SIP. Compliance theater is indistinguishable from compliance.	Completion without verification
HubSpot	CRM, commercial pipeline, customer lifecycle	A CIRO suitability requirement is not a CRM deal stage. A resident’s care plan review is not a customer touchpoint. Rights-bearing relationships require governance infrastructure, not sales infrastructure.	Commercial model applied to governed relationships
InfiniTEA	Regulated industry governance — compliance evidence, audit trails, deterministic rule execution	Not applicable. Built for this layer.	Evidence + verification + governance

InfiniTEA does not replace Slack or Monday. Your team still communicates. Projects still get tracked. What changes: the compliance evidence layer exists independently of those tools — encoded in rules, executed deterministically, chained in a hash-verified audit trail. Regulated industries need both layers. Most only have one.

02 · How It Works

One infrastructure layer.
Every regulated vertical.

The compliance structure is the same across industries — know your subject, document every action, report incidents, track credentials, retain records. InfiniTEA OS encodes that structure once and swaps the domain layer.

Core Platform

DomainAgent baseReconciliation graphEvidence-based quality gatesStage → Validate → MergeCouncil deliberationCASK data layerAutonomy tiers (YAML)SHA-256 hash chain audit log

AUDIT INTEGRITY Every event written to the substrate carries a SHA-256 hash of its content chained to the previous event for that entity. The chain is verifiable: any tampering, deletion, or retroactive insertion breaks the hash sequence and is immediately detectable. Audit records are append-only — corrections are recorded as new events, never as edits to prior ones. This is an expectation of any state-of-the-art compliance system, not a differentiator — but it is fully implemented and independently verifiable, not aspirational.

Live · CHAI

BC RCR Part 4CARF standardsCLBC contractFraser Health reporting7 domain agentsLIVE

Scoped · FHAI

CIRO IDPC rulesCSA Staff Notice 11-348FINTRAC PCMLTFABC Securities7 domain agents12–17 weeks to MVP

Future

MHAI · Medical ClinicLHAI · Legal PracticeYour Vertical

~70% platform code reused per new vertical — only the rule set and domain agents change

04 · Agent Roster (CHAI · Live)

7 agents, each owning a compliance domain — plus a dignity-gate overlay.

Every agent has an explicit mandate, a trigger condition, and per-action autonomy tiers. Agents testify to the council; humans make final calls. Architecture deep-dive →

Bookkeeper

Financial reconciliation, CLBC contract ledger, receipt matching. Daily cron.

AUTO: classify · QUEUE: write_ledger · ALERT: —

Incident Commander

CIR dual-stream reporting (Fraser Health + CLBC). 24-hour clock. Immediate trigger.

AUTO: classify · AUTO: draft · ALERT: submit · ALERT: notify_family

Care Chronicler

ISPs, daily documentation, medications, nutrition, behavior support plans.

AUTO: document · AUTO: flag_pattern · QUEUE: modify_isp

Shift Coordinator

Coverage scheduling, handoffs, staffing ratios under BC RCR s.40. 2–3x daily.

AUTO: fill_routine · QUEUE: reassign · ALERT: approve_overtime

Regulatory & External Affairs

Inspection deadlines, CLBC reports, IPC, CQI. On-demand + deadline cron.

AUTO: track_deadline · AUTO: draft_response · ALERT: submit

HR Sentinel

Training certs, First Aid, Criminal Records, payroll compliance, WorkSafeBC. 2x/month.

AUTO: flag_expiry · AUTO: update_record · QUEUE: modify_staff_file

Facility Steward

Maintenance tickets, fire safety, vehicle, emergency prep. RCR s.86. Event-driven.

AUTO: schedule · AUTO: work_order · QUEUE: approve_expenditure

Resident Voice

Graph subgraph per resident. Preference enforcement, dignity of risk gate, documentation completeness.

Triggered on graph edge collision — not a persistent session

03 · Verticals

Same engine. Different rules.

Each vertical requires a new domain rule set, a new set of agents, and new entity types. The entire governance infrastructure carries over.

The families and operators who need CHAI for care compliance are the same ones who fundraise for resident outings and accessible vehicles, hire licensed trades for facility renovations, work with financial advisors navigating CIRO requirements, and run community fundraisers for their local schools. InfiniTEA is built for the whole ecosystem — not just one slice of it.

Live

CHAI

Care & Home Assurative Integrations

Coverage of the BC RCR violation surface — 100% of BC RCR Schedule D (20/20 reportable-incident types). 10 of 14 RCR violation categories fully covered (Critical Incident timing, MAR documentation, restraint, staff certification, ISP lifecycle, infection control, fire safety, resident rights, CQI, WorkSafeBC); 4 Partial with explicit gap roadmap. Substrate extends across the regulated-care continuum: LTC seniors residential, home-care & respite, adult day programs, and assistive-learning programs (K-12 special education).Time spent with the person served, not their file.Granularity: 1,012 operational rules across 56 YAML corpora, 7 specialized agents. Coverage detail →NA substrate TAM: ~$500B USD / $700B CAD/yr. Canada $48-50B (LTC $28.5B CIHI + home-care/respite $7.3B + special-ed $10-14B + ADP ~$0.2B). US $474B (LTC $200B + home-care $151.7B + special-ed $115B + ADP $7.5B). Province- / state-level Ministry-of-Health point-service capture (1-3%): $5-21B/yr. The US LTC software ring ($2.41-4.11B) is the floor, not the ceiling.

BC RCRCARFCLBCCIHI LTCFraser HealthWorkSafeBCSpecial Ed

Explore CHAI →

In Scope

FHAI

Financial & Personal Advocacy AI

Coverage of the document-and-deadline failure surface for advocacy work — missed DTC certification windows, expired Powers of Attorney, unregistered Representation Agreements, missed probate deadlines, RDSP contribution-eligibility gaps, FINTRAC retention failures, KYC + suitability + CE tracking gaps for CIRO-registered advisors. Already scaffolded into CHAI v1: cited_authority fields on every MAR event, family-role consent routing, advance-directive boundary handling.Integrates with CHAI-enabled facilities: the same clinical documentation that governs daily care supports DTC certification and RDSP contribution eligibility — with PHI de-identified at the application boundary.

CIRO IDPCRDSP • DTCPOA • RAFINTRACCHAI Integration

In Scope

Trades

Construction & Trades AI

Coverage of the WorkSafeBC + provincial-licensing-board violation surface — scaffold tag-out, hot-work permits, asbestos-discovery protocols, electrical lockout gates, prime-contractor coordination, foreman safety briefings, certification expiry alerts. Every regulatory failure that turns a project into a liability event. Bottom-up roster emerges from SMES community-sourcing demand: estimator, foreman, subcontractor, materials coordination.Integrates with CHAI-enabled facilities: contractors working in active care environments inherit facility access protocols, infection control requirements, and care schedule coordination — governed through the same CHAI agent roster that manages daily operations. WorkSafeBC compliance runs on the same infrastructure as BC RCR compliance.

WorkSafeBCLicensing BoardsSubcontractor MgmtCHAI Integration

Live

Fundraising

Governed Event & Fundraising AI

Coverage of the event-permit failure surface — missed BCLDB Special Event Permit deadlines, lapsed Fraser Health temporary food permits, municipal event permit gaps, school-board and society-bylaw governance failures, CRA charitable-receipt errors. Pre-event approvals, concurrent operations (pre-orders, concession management, committee coordination), post-event settlement reconciliation and regulatory reporting — same audit substrate as every other vertical.The rules change by venue and municipality. The governance engine doesn’t.

BCLDB LiquorFraser HealthMunicipal PermitsSchool BoardSociety BylawsCRA Charitable Status

Milestone: full non-profit charitable platform — governed cross-jurisdictional operations for mission teams navigating foreign NGO registration, import permits, and local governance traditions. The rule corpus changes by country. The infrastructure doesn’t.

Launch Fundraising →

05 · The Ecosystem Layer

One governed ecosystem.
Any configuration.

The thesis is not coverage across sectors. It’s the governance infrastructure that connects them — seamlessly, regardless of how the entities are arranged.

O2O Operator-to-Operator — or — Operator-to-Operator

A governed exchange between two independent regulated operators — each maintaining their own InfiniTEA compliance instance — where the ecosystem manages the handoff: verifying credentials, enforcing boundary rules, and producing a shared audit trail without either operator’s private data crossing the boundary uncontrolled. The exchange is factually complete on both ends: not just technically connected, but semantically whole — every verification, provenance record, and boundary enforcement included in the handoff itself.

MCP connects tools. O2O governs exchanges. The difference: a technically complete integration moves data from A to B. A factually complete integration ensures the receiving party has everything they need to act on it with confidence — credentials verified, boundaries enforced, audit trail intact. For the operator who wants full control: YAML rule corpus, configurable autonomy tiers, domain agent customization. For everyone else: it just works.

A licensed contractor entering a CHAI facility — their WorkSafeBC certification verified, care schedule respected, infection control protocols acknowledged. A financial advisor requesting DTC certification — clinical evidence surfaced from the resident’s care record, PHI de-identified at the boundary. A CLBC service provider’s ISP flowing to the receiving care home — both operators governed, neither exposed. Each operator keeps their own instance. The ecosystem handles the rest.

Long arc — The properties that make smart contracts valuable: deterministic execution, tamper-evident records, verifiable handoffs between parties. O2O governance infrastructure provides all three — built on encoded regulations, not cryptographic primitives. Trusted and conventional by design. The regulated industries that will never adopt blockchain already have the underlying infrastructure, they just don’t know it yet.

“Whether it’s a single organization, a B2B licensing arrangement, or two independent operators in the same ecosystem — InfiniTEA governs the handoffs. Same audit trail. Same PHI boundaries. Same deterministic rule execution.”

One org: A care home with an in-house financial advisor, a licensed trades contractor on retainer, and an annual fundraising campaign — one governance layer, all four verticals, no compliance gaps between them.

B2B: An enterprise platform (ShiftCare, Humi, CLBC, PointClickCare) licensing the InfiniTEA compliance engine to reach operator segments they cannot serve directly.

O2O: Independent regulated operators transacting with governed handoffs. No enterprise middleware required. No compliance team needed on either side.

ShiftCare

Scheduling + care management for NDIS, home care, community care providers

Gap: BC RCR compliance layer + small-operator tier

Humi

Canadian HR + payroll platform targeting SMBs and care sector employers

Gap: BC care-sector cert tracking + WorkSafeBC gate integration

CLBC ★

BC community living non-profit overseeing service providers across BC. Analysts and managers carry large caseloads across multiple operators — currently with fragmented visibility.

O2O play: operators adopt InfiniTEA, CLBC analysts get a governed portal that aggregates their caseload — ISP status, incident flags, compliance posture — across every operator on the platform. Each operator the network gains increases the portal’s value. CLBC becomes a distribution channel.

PointClickCare

Dominant LTC platform for enterprise operators (100+ beds)

Gap: No small-operator tier; no governed AI inference layer

Liability Insurers ★

Care-sector liability underwriters (CMPA-equivalent for residential care, professional liability for paraprofessionals, event-cancellation for community fundraisers).

Underwriting play: blast-radius coverage is auditable and quantified. TEAOS-covered facilities qualify for premium reductions because the failure surface is observable in real time, not reconstructed after the fact. The actuary prices coverage %, not encoded rule counts.

Provincial Funders / MoH ★

BC Ministry of Health, provincial health authorities (Fraser Health, Vancouver Coastal, Island, Interior, Northern), Ministry of Education (special-ed envelope). Currently audit operators one-by-one.

Point-service play: a single province-wide compliance-and-operations infrastructure contract captures 1-3% of segment spend — $5-21B/yr North America. Quantified blast-radius coverage is what makes the contract pricable.

06 · By the Numbers

Built, tested, and running in production

InfiniTEA is not a demo. The governance engine, agent fleet, and compliance infrastructure are live and dispatching missions daily at Cristina Home, our BC-licensed care facility in Surrey.

In alpha, much of the cross-vertical facilitation runs on AI inference — the system reasons through edge cases, novel scenarios, and undocumented operator requirements in real time. Full production means something different: the governance rules are fully encoded, the DUMB^ER protocol is established per domain, and the system operates deterministically. Not “AI figures it out” — but deterministically-dynamic software where rules are encoded explicitly and updated as regulations change. The inference layer remains for judgment calls that require human escalation. Everything that can be made deterministic, is.

786

Agent missions dispatched
since system launch

571

Missions completed
with verified SIP

749+

Automated tests
across the platform

1,051

Compliance rules encoded
across 56 YAML files

Regulatory frameworks
encoded (BC RCR, PIPA, WorkSafeBC, PIPEDA)

Domain agents per vertical
with departmental scope locks

About

Built from inside a care home. Not from the outside looking in.

A·I

Adrian Ingco runs Cristina Home, a licensed community care facility in British Columbia. He built CHAI because he lives the compliance pain daily — the 24-hour incident reporting windows, the multi-regulator filing requirements, the staff credential tracking that never ends.

With 15+ years across technology integration, resource management, and person-centered care, Adrian saw that the compliance burden was not just inefficient — it was actively pulling operators away from the people they serve — and the lives that they lead.

“We strive to automate the mundane processes burdening humans to become machines — via Agentically-Facilitated Agency, Presence, and Purpose — for what truly makes us human.”

InfiniTEA is the result: tools that feel like cognitive extensions, amplifying what makes operators most human rather than adding burden. BREW solutions that fill your cup of TEA.

Small care home operators are jack-of-all-trades, master of none — other than their own ability to be a bridge for those that can't. Every hour they spend on compliance paperwork, staffing schedules, CARF prep, and incident documentation is an hour stolen from the relational work — the reason they got into this in the first place.

Connect on LinkedIn →
Read the thesis →

Mission

Enhance human agency and improve organizational efficiency by creating tools that feel like cognitive extensions — amplifying what makes us most human, not adding burden.

Vision

A world where regulated operators spend their capacity on the people they serve — not on proving they served them correctly.

Work with Us

Let's move compliance overhead
off the balance sheet.

We're looking for pilot partners in financial advisory and strategic investors who want a position in compliance infrastructure before it becomes obvious.

View Live Dashboard Explore CHAI Pilot →

Whatever Your Cup of TEA, We Brew IT.

Compliance-as-Code · Live at Cristina Home, BC · Accepting pilot partners

AI that knowsevery rule it follows.Human in the loopwhere it matters.